Communication: test yourself Welcome! a) Do you have a face-to-face meeting with your users before they start working at your core facility?neverrarelysometimesoftenalways b) Do you involve the PI in the discussion of a new user’s project?neverrarelysometimesoftenalways c) Do you write a small report (minutes) to document oral discussions/meetings with your users?neverrarelysometimesoftenalways d) Can you track back your previous communications with a user?neverrarelysometimesoftenalways e) Would you like to have the communication with your users improved?yesno f) Do you provide user’s feedbacks?neverrarelysometimesoftenalways g) If a problem with a user arises, do you solve it immediately and face-to-face?neverrarelysometimesoftenalways h) Can you deal with angry customers?neverrarelysometimesoftenalways Time is Up!
