Communication: test yourself


a) Do you have a face-to-face meeting with your users before they start working at your core facility?

b) Do you involve the PI in the discussion of a new user’s project?

c) Do you write a small report (minutes) to document oral discussions/meetings with your users?

d) Can you track back your previous communications with a user?

e) Would you like to have the communication with your users improved?

f) Do you provide user’s feedbacks?

g) If a problem with a user arises, do you solve it immediately and face-to-face?

h) Can you deal with angry customers?