1. You spend too much time on management tasks.
2. All processes in your facility are centralised, interconnected, traceable and searchable.
3. Do you keep records of all the samples, reagents, freezer content, etc in an electronic form?  
4. Are you using a management software or a home-made management system to help you to be more efficient? (e.g. to deal with bookings and billing)
5. Are you using an electronic lab book (ELN)?  
6. Do you have a user database?